Privacy policy

I. General

We take the protection of your personal data very seriously and treat it confidentially and in accordance with confidentially and in accordance with the statutory data protection regulations and this Privacy Policy. This privacy policy applies to our mobile iPhone and Android apps (hereinafter "app"). It explains the nature, purpose and scope of data collection in the context of app use. We would like to point out that data transmission on the Internet may be subject to security vulnerabilities. A complete protection of the data against access by third parties is not possible.

Responsible party

The responsible party for data processing within the scope of this app is:

Cosyworld GmbH
Jägerstr. 54
10117 Berlin

Phone: +49 (0)30 9599967 80
Email: info@cosyworld.com

Managing director: Philipp Boelsen
HRB: 227503 Amtsgericht Charlottenburg

"Responsible entity" is the entity that collects, processes or uses personal data (e.g. names, email addresses, etc.).

General storage period of personal data

Unless otherwise specified or concretized within this Privacy Policy, the personal data collected by this app will be stored until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. If there is a legal obligation to store the data or another legally recognized reason for storing the data (e.g. legitimate interest), the relevant personal data will not be deleted until the respective reason for storing the data no longer applies.

Legal basis for the storage of personal data

The processing of personal data is only permitted if there is an effective legal basis for the processing of this data existing. If we process your data, this is regularly done on the basis of your consent pursuant to Art. 6 para. 1 lit. a DSGVO (e.g. when you voluntarily provide your data in the registration mask or as part of the contact form), for the purpose of fulfilling the contract pursuant to Art. 6 para. 1 lit. b DSGVO (e.g. when using in-app purchases or the use of other chargeable app functions) or on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO, which are always weighed against your interests (e.g. in the context of advertising measures). The relevant legal bases in each case will be specified at a separate point in the context of this data protection declaration, if applicable.

Encryption

This app uses encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the app operator or communication between app users. This encryption prevents the data you transmit from being read by unauthorized third parties.

Changes to this privacy policy

We reserve the right to change this privacy policy at any time in compliance with legal requirements.

II. Your rights

The DSGVO grants data subjects whose personal data is processed by us certain rights, which we would like to inform you about at this point:

Revocation of your consent to data processing

Many data processing operations are only possible with your consent. We will explicitly obtain this from you before starting data processing. You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

RIGHT TO OBJECT TO DATA COLLECTION IN SPECIAL CASES AS WELL AS AGAINST DIRECT ADVERTISING (ART. 21 DSGVO)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR DATA AT ANY TIME FOR REASONS OF YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA RELATING TO YOU; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED, PLEASE REFER TO THIS PRIVACY POLICY. IF YOU OBJECT WE WILL NOT PROCESS THE PERSONAL DATA CONCERNED ANY LONGER, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THAT OUTWEIGH THE PROCESSING OF THE ASSERTION,EXERCISE OR DEFENSE OF LEGAL CLAIMS. IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSES OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING AT ANY TIME. PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH DIRECT ADVERTISING; THIS ALSO APPLIES TO THE PROFILING, INSOFAR AS IT IS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING.

Right of appeal to a supervisory authority

In the event of violations of the DSGVO, data subjects have a right of appeal to a supervisory authority. The right of appeal is without prejudice to other administrative or judicial remedies.

Information, deletion and correction

You have the right to obtain information free of charge at any time about your stored origin and recipient and the purpose of the data processing as well as the right of data processing as well as the right to have this data corrected or deleted. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

Right to data transferability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract, to yourself or to a third party in a common, machine-readable format, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

III. Access Rights of the app

In order to provide our services through the app, we require the access rights listed below that allow us to access certain features of your device:

Access to the device functions is necessary to ensure the functionality of the app. The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO, your consent within the meaning of Art. 6 (1) lit. a DSGVO and/or - if a contract has been concluded - the fulfillment of our contractual Obligations (Art. 6 para. 1 lit. b DSGVO).

IV. Collection of personal data in the context of app use

General

When you use our app, we collect the following personal data from you:

The processing of this personal data is necessary to ensure the functionality of the app. The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO, your consent within the meaning of Art. 6 (1) lit. a DSGVO and/or - if a contract has been concluded - the fulfillment of our contractual obligations (Art. 6 (1) lit. b DSGVO).

Inquiry within the app, by e-mail, telephone or fax.

If you contact us (e.g. via contact form within the app, by e-mail, telephone or fax), your request including all personal data resulting from it (e.g. name, request) will be stored and processed by us for the purpose of processing your request. The processing of this data is based on Art. 6 (1) lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 (1) (a) DSGVO) and/or on our legitimate interests (Art. 6 (1) (f) DSGVO), as we have a legitimate interest in the effective processing of requests addressed to us. The data you send to us by contact request will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular legal retention periods - remain unaffected. We will not pass on your data without your consent.

V. Data analysis

When you access our app, your behavior may be statistically evaluated using certain analysis tools and analyzed for advertising and market research purposes or to improve our offerings. When using such tools, we take care to comply with the statutory data protection provisions. When using external service providers (order processors), we ensure that data processing complies with German and European data protection standards by concluding appropriate contracts with the service providers.

Google Analytics Firebase

We use Google Analytics Firebase (hereinafter referred to as Google Firebase) to analyze the user behavior. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Firebase includes various functions that allow us to analyze your in-app behavior. In this way, we can, for example, analyze your screen views, button presses, In-app purchases or the effectiveness of advertising measures. We can also determine which functions within our app are frequently or rarely used. Google Firebase stores for these purposes, among other things, the number and duration of sessions, operating systems, device models, region and a number of other data. A detailed overview of the data collected by Google Firebase can be found at:

https://support.google.com/firebase/answer/6318039?hl=en

The use of Google Firebase may require the forwarding of your personal data to the USA.

Google Firebase is used to optimize this app and to improve our offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

You can find more information about Google Firebase at:

https://firebase.google.com
https://www.firebase.com/terms/privacy-policy.html

Fabric and Crashlytics

We use Fabric and Crashlytics to improve the performance of our app. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Fabric and Crashlytics provide us with analyses of system failures and facilitate system maintenance. In the process, information on, among other things, the device used, the app version installed, and other information regarding the software and hardware of the mobile device you are using is collected and used for troubleshooting purposes. This data is collected under a pseudonym and does not allow any direct inference to the person of the user.

For more information on Fabric and Crashlytics terms of use and privacy policy, please visit:

https://fabric.io/termshttps://policies.google.com/privacy

Status: 15.11.2022